What We Collect and Why
When you open an account, we collect the details you provide — name, contact information, and payment method identifiers such as your bKash or Nagad wallet number. We use this to verify your account, process deposits and withdrawals, and keep your transaction history accurate. If you
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contact support, that conversation is stored so we can follow up properly. We do not sell your personal data to third parties. We may share limited information with payment processors — including Rocket and Nagad — strictly to complete a transaction you initiated. We may also
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share data where required by applicable law in Bangladesh or the eligible regions where the platform operates. We retain your account data for as long as your account is active and for a reasonable period after closure, in line with standard record-keeping practice. You can request
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a copy of your data or ask us to correct inaccurate details at any time through our support channel. Requests are handled within a reasonable timeframe. If you are in Dhaka or anywhere else in Bangladesh, the same policy applies to your account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.